Greet people with a smile, but also

At the beginning of March, the author went to the County Social Security Bureau to deal with the formalities for changing the identity information of the social endowment insurance account, but it has been more than a month since I submitted various documents and applications for change. during this period, I also called many times to inquire about the progress of processing, and all I got was a reply that had not been done yet, the leader had not yet signed, and let me wait and see. For such an answer and style of work, it is both helpless and helpless. Is this a realistic manifestation of the inefficiency of government departments?

China has a vast territory and a large administrative area. Some remote villages and towns are as little as dozens of kilometers away from the county seat, and as many as hundreds of kilometers away from the county seat, just like the author's township is at least 80 kilometers away from the county seat, and the transportation is inconvenient, so it is particularly troublesome to go to the city to handle affairs. From taking the early bus to the county seat and then from the bus station to the administrative office area, it will take at least more than three hours, and some older people who are not familiar with the road arrive at the office hall and it is estimated that the working time in the morning is over. The working time in our county is 02:30 in the afternoon, and some of the last buses back to the township have been unable to catch up with the queue. This is the reality of some remote rural people coming to the city to do business. Therefore, improving the efficiency of the government and simplifying the examination and approval process is a matter of immediate concern to the daily life of the masses.

Some government departments are inefficient, ugly, difficult to do, inaction and other issues, has been a clich é topic in recent years, but the author has experienced it personally. In recent years, many localities and departments have also introduced many measures and methods to improve their work style, implementing various reforms, transforming government functions, and innovating government work, but there are still a very small number of localities and departments that have such problems. The director is not here today, the leader has not signed yet, and those who handle affairs have gone to the countryside to help the poor. With less such prevarication and more initiative in our work, maybe our work has been done a long time ago.

The introduction of any policy regulations, the final implementation still requires the implementation of comrades, and then scientific and reasonable policy regulations, the lack of good implementers, is also a piece of paper. Office staff lack a sense of responsibility and professionalism, they have a lot of time to drink tea, chat and watch the news when they go to work, and the masses are very impatient when they want to do things, look ugly, and do not pay attention to what the masses want to do. We must realize that our rights come from the people and belong to the people, so we must establish a correct view of rights and masses, establish a sense of purpose and service, and serve the people with the rights conferred by the people.

Second, to improve the efficiency of office work, we also need the protection of the supervision mechanism, and the supervision and inspection system should be put into practice. Supervision and inspection can effectively enhance the enforcement and ensure the smooth flow of government decrees. It is also a powerful measure to implement various reform measures and methods. Office personnel should take the supervision and inspection of window service departments as a regular work, adhere to principles, strictly supervise, and earnestly enhance the effectiveness of supervision and inspection.

Therefore, we hope that our staff will have a more sense of responsibility and dedication, a little more execution and positive initiative in their work, and that the supervision departments will earnestly adhere to principles, strictly supervise and inspect, and improve work efficiency in an all-round way. make it easier and faster for the masses to do things.

(author: Nan Xiangzi, Zitong, Sichuan)